TL:DR; In this episode of Service Business Mastery, hosts Tersh Blissett and Josh Crouch discuss their presentation at the Business Uncensored Event in Chattanooga, focusing on optimizing service businesses with AI and automation. Key topics include analyzing work data with Excel, leveraging AI tools like ChatGPT and Zapier for task management, and CRM integration. They touch on improving customer service through call analysis with tools like Rilla AI and WhoHire for hiring automation. The episode also covers their Podcast Magic tool for content creation, emphasizes starting with AI tools like ChatGPT, and explores the benefits of automation in trade companies, highlighting various tools and offering community learning opportunities. Join hosts Tersh Blissett and Josh Crouch as they delve into the transformative power of AI and automation in the service business sector. Recorded live at the Business Uncensored Event in Chattanooga, this episode of Service Business Mastery is a treasure trove of insights and strategies for anyone looking to streamline their operations and enhance customer satisfaction. 🚀 In this fascinating session, Tersh and Josh share their in-depth knowledge of optimizing business processes with cutting-edge technology. This episode covers everything from analyzing incomplete sales to integrating powerful CRM tools like Housecall Pro. Plus, discover how AI has simplified routine tasks, enabling businesses to focus on growth and efficiency. 🔍 In this episode, you will learn about: AI & Automation Revolution: Discover the game-changing role of AI, including tools like ChatGPT, in managing tasks and boosting productivity. Podcast Magic: Learn how this tool simplifies content creation across platforms, saving countless hours. Hiring Made Easy: Explore WhoHire's automation in recruitment to streamline your hiring process. Tech in Training: Rilla AI and Phone Tab are transforming how technicians are trained and monitored. Zapier Fun: Josh shares a humorous anecdote about receiving daily dad jokes through automation. Communications Insight: Tips on using ChatGPT to enhance communication skills and internal processes. Market Positioning: Use AI to craft impactful Local Service Ads and effectively manage marketing budgets. Bridging the Gap with AI: Address traditional operational challenges with modern solutions. 🕒 Time Stamps:** 00:00 - Introduction & Welcome 🎉 02:15 - Importance of Sold but Incomplete Work 📈 05:50 - Integrating AI and Automation in Tasks 🤖 08:45 - Course on AI & Automation for Service Businesses 🎓 10:30 - Exploring 75 Automation Processes 📊 15:00 - The Power of Housecall Pro CRM 🚀 19:20 - Monitoring Customer Service Interactions ☎️ 23:45 - Tools for Handling Price Objections 📞 27:30 - Importance of Call Analysis for Missed Opportunities 🔍 32:10 - Introduction to Podcast Magic Tool 🪄 36:20 - Efficient Recruitment with WhoHire 👥 40:15 - Rilla AI in Technician Training 🛠️ 45:00 - AI Call Analysis with Phone Tab 📱 48:30 - Fun with Zapier Automation 😂 51:50 - Using ChatGPT for Instant Analysis 💡 55:35 - Community Learning and Support 📚 58:20 - Maximizing Local Service Ads with AI 🏆 1:02:45 - Audience Q&A Session 🤔 1:10:00 - Closing Thoughts and Encouragements 💬 Whether you're a seasoned professional or a newcomer to the service industry, this episode is packed with actionable tips and engaging stories that will equip you with the knowledge to leverage technology for better business outcomes. Don't miss out on these valuable insights! 👉 Join the Service Business Revolution Now! Visit our website for more episodes: www.ServiceBusinessMastery.com 🔗 Podcast Partnerships: Sera: https://sera.tech/go/service-business-mastery Upfrog: https://upfrog.io/ CompanyCam (Use code SBM for exclusive offers): https://www.companycam.com/SBM CastMagic: http://get.castmagic.io/sbm-podcast CallRail: http://partners.callrail.com/relentless-digital StreamYard: https://streamyard.com/pal/c/4524595769507840 🔔 Stay updated! Subscribe and hit the notification bell to never miss an episode full of inspiration and practical strategies! 📩
Got a question, press inquiry or idea you'd like to share? Contact us through the form below and let us know how we can help.
Comments & Upvotes